Organizational Development

4 Ways to Boost Cross-selling at Your Organization

4 Ways to Boost Cross-selling at Your Organization   By: Itzik Amiel, Bestselling Author of ‘The Attention Switch’; Founder & CEO, Power Networking Academy & Michael Soto, Co-Founder of Spark Collaboration   When we brainstorm with colleagues about their approach to … Read More

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When approaching new people, be careful what you ask for

When meeting new people, be careful what you ask for   By: Itzik Amiel, Bestselling Author of ‘The Attention Switch’; Founder & CEO, Power Networking Academy & Michael Soto, Co-Founder of Spark Collaboration   Did you ever think that the way … Read More

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The Exit Interview: too little, too late?

The Exit Interview: too little, too late?   Many organizations hold exit interviews on the last day of employment. According to a Harvard Business Review article from last year, Making Exit Interviews Count, an exit interview serves 6 functions including … Read More

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Procrastinate Your Way to Productivity

Procrastinate your way to productivity I’m late. I’m late. For a very important date. No time to say “Hello, Goodbye”. I’m late, I’m late, I’m late. – White Rabbit from Alice in Wonderland With so many projects and deadlines, we … Read More

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Network Science Meets Serendipity

Network Science Meets Serendipity   In December we went to the Connected Commons 2016 Summit at Babson College where academics and industry practitioners came together to look at work through a social lens. Creating serendipity was an unexpected topic. The Connected … Read More

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Why does focusing on Cross-Selling Not Work?

Why does focusing on Cross-Selling Not Work? By: Sid Shah and Michael Soto   Large firms have vast internal resources that often go un-leveraged. Among these are an array of existing relationships with clients.  It is common knowledge in the … Read More

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How can coffee with a stranger improve productivity?

How can coffee with a stranger improve productivity? By: Gary Lloyd (Gardeners Not Mechanics), & Michael Soto (Spark Collaboration) A major US bank asked MIT to help them understand why the performance of their call center teams varied so much. To … Read More

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Implementing Randomised Coffee Trials

Implementing Randomised Coffee Trials: The Communication Plan Over the past several years, I have worked with hundreds of organizations interested in implementing Randomised Coffee Trials (RCTs), and it has become clear to me that many initiatives fail because they lack … Read More

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The Water Cooler Effect in a Digital World

  The Water Cooler Effect in a Digital World This week’s news that Verizon will buy Yahoo’s internet business has resurfaced Marissa Mayers’s 2013 decision to ban Yahoo employees from working from home. Explaining her decision, she said: “People are … Read More

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